If you are a Moniepoint agent or business owner, your Business PIN is one of the most important security features that helps protect your account from unauthorized access. Sometimes, you may forget your PIN or simply want to change it for security reasons. In this guide, we will walk you through how to reset your Moniepoint Business PIN easily.
You may want to change your PIN for a number of reasons:
Your current PIN has slipped your mind.
You think someone else is aware of your PIN.
You wish to improve the security of your account.
After several unsuccessful attempts to log in, you have been locked out of your account.
How to Reset the Business PIN for Moniepoint
On your smartphone, open the Moniepoint (TeamApt) business app. Make sure your internet connection is steady.
Go to the Settings option from the dashboard to access the account administration tools.
Press the “Reset Business PIN” button. You might be asked to provide your registered email address or phone number to verify your identity.
Moniepoint will send a One-Time Password (OTP) to your registered phone number or email. Enter the code correctly to proceed.
Enter your new preferred Business PIN (usually 4–6 digits). Confirm it by typing it again.
Once confirmed, your Business PIN will be successfully reset, and you can continue transactions securely.
Do not share your PIN with anyone.
Avoid using easy-to-guess numbers like 1234 or your phone number.
Update your PIN regularly for maximum protection.
Contact Moniepoint customer support immediately if you notice suspicious activity.
If you encounter any issues resetting your PIN, you can reach Moniepoint customer support via:
Email: support@moniepoint.com
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